Service Advisor Community, Social Services & Nonprofit - Lake Worth, FL at Geebo

Service Advisor

1.
0 Quick Apply Full-time 11 hours ago Full Job Description Braman Honda Palm Beach has an immediate opening for an experienced Service Advisor to join our team of professionals! We are proud to be an automotive leader in our community.
Our team enjoys company sponsored training programs, excellent insurance benefits after just 60 days and unlimited opportunities for advancement! Must have excellent customer service skills, sales skills, exceptional attention to detail and a positive can do attitude at all times.
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Years experience required as a Service Advisor Major
Responsibilities:
Promote the sales of parts and labor Identify and understand the customer's service needs Understand the product and service lines Document the service needs and repair information and vehicle condition upon arrival by completing walk around inspection in the service drive.
Ensure the repair order is accurate and complete Inspect the vehicle to make sure it is ready for return to the customer Ensure warranty repairs within standard warranty periods Coordinate with shop foreman and technician by going to the shop on a frequent basis to determine when work will be completed.
Advise customer of early or late delivery, or of additional repairs.
Maintain customer follow-up system according to guidelines Ensure service level provided to the customer is worthy of excellent CSI scores.
Abilities required:
Ability to stand for extended periods of time working on computer screen and greeting customers and visiting foremen and technicians in the shop.
Mechanical aptitude to understand customer's service needs Excellent communication skills with customers in person, on the telephone ,via text and email.
Ability to get in and out of vehicles Opening and closing car doors (between 10-15 pounds) Lifting and closing Hoods (between 10-15 pounds) Ability to safely and legally operate a vehicle on public thoroughfare Flexibility with schedule Monday - Friday - 7:
30am - 6:
30pm, Saturdays 8am - 4:
30pm Tasks:
Verify all authorized work completed and quality check Receive accurate estimate and parts availability from technician Maintain a clean driving record and valid driver's license Keep informed and current with all service-related factory communications Other duties as assigned.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Weekend availability Shift:
Day shift Education:
High school or equivalent (Required)
Experience:
automotive service advisor:
1 year (Required) Language:
Spanish (Required) License/Certification:
Driver's License (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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