Account Coordinator (On-Site) Accounting - Lake Worth, FL at Geebo

Account Coordinator (On-Site)

InHome Therapy - Corporate InHome Therapy - Corporate Greenacres, FL Greenacres, FL Full-time Full-time Estimated:
$55.
9K - $70.
8K a year Estimated:
$55.
9K - $70.
8K a year 22 hours ago 22 hours ago 22 hours ago Account Coordinator at Home Health Company This Home Health Company is a highly skilled team of physical, occupational, and speech therapists who are redefining how care is delivered to our agency partners.
Backed by a premier support team, our therapists have the right resources to ensure that patients are delivered the highest quality care.
We accomplish this with integrity and compassion by providing our team with the tools and training they need to thrive.
Summary of Primary Function/Scope:
The Account Coordinator is responsible for maintaining the business relationships with assigned agency representatives to ensure exceptional satisfaction and to increase patient referrals with each agency.
The Account Coordinator will enter incoming referrals, assign them to the most appropriate clinician, schedule patient visits, and resolve any agency issues and challenges.
The Account Coordinator is an on-site role - five days a week in the office is required.
Essential
Responsibilities:
Communicating with agencies to ensure that all their needs are understood and addressed.
Building strong agency relationships to maintain current business and acquire additional referrals.
Tracking and communicating all steps in completing patient care to ensure we are meeting the agencies' needs.
Resolving complaints and keeping track of all processes that pertain to the agencies' needs.
Acting as the liaison to ensure that agency needs are met as we become the therapists' employer of choice.
Collecting and analyzing data concerning agency behavior to understand changing needs.
Education/
Experience:
Bachelor's degree in business, operations, communications, or a related field OR 5 years of healthcare administration experience is required.
Other Knowledge, Skills, and Capabilities:
Knowledge of, or the ability to learn, products, services, and areas of the company's agency partners.
Proficient in Microsoft 365; Zendesk a plus.
Excellent written and verbal communication skills with high professional confidence.
High sense of urgency, follow-up, and attention to detail.
Exceptional time-management, organization, planning, and prioritization skills.
Ability to in a fast-paced environment, independently, and as part of a team.
Enthusiastic and positive approach with all you do.
#SW123.
Estimated Salary: $20 to $28 per hour based on qualifications.

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