Licensed Customer Service Representative Community, Social Services & Nonprofit - Lake Worth, FL at Geebo

Licensed Customer Service Representative

4.
0 Lake Worth, FL Lake Worth, FL Full-time Full-time $19.
25 - $24.
50 an hour $19.
25 - $24.
50 an hour 12 hours ago 12 hours ago 12 hours ago The Company:
At The Bedford Group Inc, we're not just a company; we're a dynamic force driving innovation and excellence in our industry.
With a passion for delivering top-notch services, we pride ourselves on our commitment to exceeding client expectations.
Our team of dedicated professionals is the heart of our success, bringing expertise, creativity, and a relentless drive to every project.
Join us in shaping the future of insurance and experience the excitement of being part of a winning team! Job Overview:
This is a full-time hybrid role for a Customer Service Representative 4-40.
The Customer Service Representative will be responsible for providing excellent customer support and ensuring customer satisfaction.
This includes handling customer inquiries, resolving customer issues, and maintaining a positive customer experience.
The role will be primarily located in West Palm Beach, FL, with flexibility for some remote work.
.
Duties:
- Handle incoming customer inquiries via phone, email, and chat - Provide information about products and services - Process orders, returns, and exchanges - Resolve customer complaints in a professional manner - Conduct outbound calls to follow up on customer inquiries - Upsell products and services to customers when appropriate Requirements:
-Working with underwriters -Creating Accords -Use of Ezlynx - Proficient in English; fluency in Spanish is a plus - Strong data entry skills - Ability to analyze information and communicate effectively - Prior experience in customer service or a related field is preferred - Multilingual or bilingual capabilities are advantageous Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment.
If you meet the requirements above and are passionate about delivering top-notch customer service, we would love to hear from you.
Apply now! Job Type:
Full-time Pay:
$19.
25 - $24.
50 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Work from home Supplemental pay types:
Bonus opportunities Weekly day range:
Monday to Friday Work setting:
In-person Office Application Question(s):
Do you know how to use Ezlynx? License/Certification:
4-40 or 2-20 (Preferred) Ability to Relocate:
Lake Worth, FL 33449:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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